AUI Student Handbook

The dining services at AUI adhere to the highest quality standards as they provide food services to the University community. These services are outsourced to an external catering company, which operates under the supervision of three University staff members. These staff members are responsible for ensuring the quality of meals, managing special requests, handling orders, accommodating dietary restrictions, and addressing other relevant matters. Both catering companies, COSSA and PROXIREST, offer a diverse range of options to cater to the varied needs of students, staff, and faculty on campus.

Opening Hours During the Academic Year

Building 03

La Cantine Gourmet

Breakfast:

07:30 am – 10:30 am (Monday to Friday)

Lunch:

11:30 am – 2:30 pm (Monday to Friday)

Dinner:

7.00 pm – 10:00 pm (Sunday to Friday)

American G&B

Lunch:

11:30 am – 5:30 pm (everyday)

Dinner:

7:00 pm – 12:00 pm (everyday)

El Piccolo

Lunch:

11:30 am – 4:00 pm (Monday to Friday)

Dinner:

7:00 pm – 11:00 pm (Sunday to Friday)

Table De Direction

Breakfast:

07:30 am – 10:00 am (Monday to Friday)

Lunch:

12:00 am – 3:00 pm (Monday to Friday)

Dinner:

7.00 pm – 9:30 pm (Monday to Friday)

Building 02

L’Instant

7:00 am – 1:00 am (everyday)

Building 14

Club House

7:00 am – 2:00 am (everyday)

Kiosk Bldg 38

5:00 pm – 2:00 am (everyday)

Kiosk

8:30 am – 7:00 pm (Monday to Friday)

Opening Hours During the Holy month of Ramadan

Building 3

La cantine Gourmet

Breakfast:

08.00 am – 10.00 am (Monday to Friday)

Lunch:

12.00 pm – 03.00 pm (Monday to Friday)

Take-away meals starting 4.00 pm

Dinner:

9.00 pm – 12.00 am (Sunday to Friday)

American G&B (Ex Petit Boucher)

Dinner:

08:00 pm – 01:00 am (everyday)

El Piccolo

Dinner:

9:00 pm – 01:00 am (Sunday to Friday)

Faculty Room

Iftar time (breaking the fast)

We kindly ask that you make a reservation at least 12 hours in advance. Please send an email to [Z.slaoui@aui.ma] including the number of guests and the preferred date.

Dinner:

9:00 pm – 12:00 am (Monday to Friday)

Building 2

L’instant

8:00 am – 2:00 am (everyday)

Take-away meals starting 4.00pm

Building 39

The American (Kiosk)

5:00 pm – 3:00 am (everyday)

Building 14

The Club House

8:00 am – 3:00 am (everyday)

Take-away meals starting 4.00 pm

General Procedures

Methods of Payment :

None of the restaurant facilities accept cash; the Cash Wallet card issued by the Office of Business Services (OBS) is the only method of payment. University visitors are asked to visit the OBS in building 1 to purchase pre-paid tickets to buy food and drinks at any of the eating facilities at AUI.

Restaurant Regulations :

· No utensils or furniture are to be taken out of the restaurant buildings! Any such act is a violation of university rules and is subject to disciplinary measures.

· Patrons who have finished their meal are kindly asked to remove their trays and place them in the designated place for cleaning.

· Students and patrons are expected to line up and wait for their turns. It is discourteous to cut the line in front of someone or ask someone to hold a place in the line for you.

· Students are expected to respect the opening and closing hours of the restaurant.

· All doors must be kept closed during periods of freezing weather. Open doors increase heating bills and the cost of providing food services.

· Gratuities/tipping of food service personnel is not allowed.

· Students should carry their Cash Wallet card with them; the ID number alone is not sufficient.

· Consuming food or drinks before paying is prohibited.

· Smoking is prohibited in the restaurant premises.

Helpful Information for Cash Wallet Card Problems :

If you lose your card, you should immediately notify the Business Office to deactivate and replace the card. An account may become “blocked” because of a damaged card or changes in an account. A blocked card cannot be used until the account is unblocked at the Office of Business Services.

Please bear in mind that cashiers are not authorized to:

· Accept Cash-Wallets belonging to anyone other than the client.

· Accept mutilated cards that do not show the holder’s photograph.

· Accept signatures in place of payment, except when the system is down.A signature on a restaurant form constitutes an authorization to deduct the amount stated. If there are no funds on the account, the holder may be subject to a fine.

Contact us

Dinning Services Manager: Z.slaoui@aui.ma

Dining Services Supervisor: M.souaf@aui.ma

Assistant to the supervisor: Mi.zgagh@aui.ma

AUI Student Handbook

AUI Student Handbook